I got this message so much everytime i connect i re installed like 10 times so far what is going on this isnt what i paid for…
Hey there,
Sorry for the connection trouble you’re having!
If you’re not concerned about which VPN protocol you’re using, the quickest and easiest way to get around this would likely be to try changing the protocol from the “Customize” menu at the bottom left of the app.
But, if you’re wanting or needing to use Wireguard (or if you just don’t like it when things don’t work when they should!), then fully uninstalling and then reinstalling the app will usually fix this Wireguard error. During the uninstall process, make sure to check the box that says “User Settings” to ensure a complete removal of the app and all its related settings. Once that’s done, reinstall using this file here - https://downloads-goldenfrog.netdna-ssl.com/downloads/vyprvpn/desktop/windows/production/4.2.1.10702/VyprVPN-4.2.1.10702-installer.exe
If you still have trouble with Wireguard after that, we recommend installing the VyprVPN Wireguard driver, which can be found towards the bottom of our support article here - https://support.vyprvpn.com/hc/en-us/articles/360043047812-What-is-Error-10010-
And if you still have trouble after that, please get with our support team so we can take a look - https://support.vyprvpn.com/hc/requests/new
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