Issues with MacOS 13.3.1a and Azure based Client VPN

VPN
1

Has anyone run into this issue recently? Some of my clients running Ventura 13.3.1a cannot use their Azure based VPN client which runs natively under System Settings > Network > VPN rather than a 3rd party app/prgm. The behavior you click the toggle switch under System Settings > VPN and it immediately (less than 0.5 sec) toggles itself off without any pop-up or error.

For troubleshooting, I’ve already confirmed the same username/password combo works on a PC using built-in Windows VPN client. I’ve run wireshark and the packet capture shows the client communicating with the Azure server IP but then it just stops: no errors, no red text, just stops. There is no authentication attempt on the Azure servers, be it success or failure.

Has anyone else seen this? I don’t have definitive proof that it is MacOS 13.3.1a but all of the endpoints are on this MacOS and that is the only unifying factor. Is there a way I can engage with Apple support

2

After contact with microsoft support, Installing rosetta2 manually solved the issue for me:

In a terminal type:
softwareupdate --install-rosetta

3

Yeah got the same problem, on my old Mac the same thing works like a charm, but on my brand new Mac it does not :frowning:

4

Can you link me rosetta2? Appreciate it

5

Thanks, this solved it for me on my first Apple Silicon mac with Azure VPN Client 2.5.3, Entra ID auth.

6

Use the command

softwareupdate --install-rosetta