VPN not connecting at all

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1

I recently got a SurfShark VPN subscription, but I couldn’t connect to any server no matter what.
What I’ve tried:

  • Restarting PC (multiple times)
  • Disabling/Enabling NoBorders
  • Using another network
  • Changing protocols
  • Reinstalling the VPN (tried both standalone and UWP versions)
  • Using an older version

Nothing mentioned above has worked for me! Help is appreciated.

EDIT: Fixed by uninstalling vmware and removing all registry keys associated with it.

2

Hi! It seems that you already tried several common solutions for the connection issues you’re having, perhaps you could get in touch with our tech support at [email protected] or by joining live chats on our website?

We would like to find out more details and assist you with some advanced troubleshooting.

3

The ‘/shark’ worked for a week and then just locked up. How do I cancel? I don’t have the time and/or patience to put up with such issues.

4

Hey, sorry to hear about the issues. Our team could definitely help you with the issues or the cancellation, you can reach out to them at [email protected] or via the live chats on our site.