I recently got a SurfShark VPN subscription, but I couldn’t connect to any server no matter what.
What I’ve tried:
- Restarting PC (multiple times)
- Disabling/Enabling NoBorders
- Using another network
- Changing protocols
- Reinstalling the VPN (tried both standalone and UWP versions)
- Using an older version
Nothing mentioned above has worked for me! Help is appreciated.
EDIT: Fixed by uninstalling vmware and removing all registry keys associated with it.
Hi! It seems that you already tried several common solutions for the connection issues you’re having, perhaps you could get in touch with our tech support at [email protected] or by joining live chats on our website?
We would like to find out more details and assist you with some advanced troubleshooting.
The ‘/shark’ worked for a week and then just locked up. How do I cancel? I don’t have the time and/or patience to put up with such issues.
Hey, sorry to hear about the issues. Our team could definitely help you with the issues or the cancellation, you can reach out to them at [email protected] or via the live chats on our site.