This some kind of scam? I never signed up for their vpn, i only used the free version trial, now i’m getting this in an email a year later? wth
Btw do u any time use your credit card or any card for free trial as they only give 14 days free trial
Malwarebytes Support here! We apologize for any confusion and would be happy to take a closer look at your issue. Could you please send us a private message with your order number or any reference associated with your email? This will help us track it down. If you also include your email address, we can verify the source of the inquiry. Thank you!
What is the return email address?
i checked on the website and vpn subscription was deactivated ages ago. pretty sure i used paypal, i have never used this vpn other than the first 3 days, then went to mulvad. i cant stand this company, i have the lifetime subscription, (not vpn) and i still wont use it, its so laggy . uses up all my memory
just sent. if you can email from that address so i can send you pics. thanks.
Then remove your paypal from there and turn off any auto renewal option if available
Thank you so much, we received and sent you a support ticket to further dig into this.
That’s what came up in the ‘from’ field of your email client?
edit: just saw your other comment, need to know who the sender was. The actual address
also have a pic i took of only my malwarebytes being shown and nothing else included. cant edit my post to include.
Done, and thank you. fuming over here. doesnt even show this subscrip in my account. shows my lifetime malwarebytes sub and nothing else. thanks again. also made sure to check my cap one virtual cards. blocking their emails too. unreal .
yes, you can ignore the first part, i just copied exactly what was there.
In that case it does look it legitimately came from MB
legitimate scam. and i’m not talking to a robot today. thanks for your help. f them and i’ll be ignoring all emails. havent seen this type of blatant shade, since ccleaner.