PureVPN hides unsubscribe/cancel account button

Site Feedback
1

I wanted to check out PureVPN to see if it fits my needs. So i setup account, added payment method (thankfully paypal), and as always wanted to cancel automatic subscription just in case I forget about It if it doesn’t work for me. Well, there were no way to do that. I googled it out, and on other people’s screenshots there was a button in one place, buy my browsers did not show it (crome, edge and Firefox). After some time button still did not show so I deleted everything and contacted purevpn on [email protected] to delete my data. Ofc, they did not replay and kept trying to charge my paypal account! Good thing is I removed their authorization on time.

They are scamming people! Be very aware of leaving your credit card number with them! You wont be able to delete it or unsubscribe from their “services”.

I know this subreddit is under their control and i expect them to delete this, but you cannot delete everything all over internet. Just piss me off more and see. Scammers!

2

Avoid them. Same experience–it’s a greedy tactic.

3

Same experience, how did you unauthorize payment from PayPal?

4

I faced with the same behaviour, Bro. Thank you for warning.

5

Same thing, stay away from this VPN

6

Log in to your paypal account

click the little cog icon in the top right for settings, this should take you to your account page.

click the payments tab then click the automatic payments button thingy.

purevpn will show in the “active” list. click the purevpn name or id whatever shows in the list and it will take you to the payment details page where you can remove the authorization.

profit :slight_smile:

7

Did you get this sorted?? I am having the same issue

8

I had to contact support and asked them to unsubscribe me. I told them about the issue, they don’t care.