NordVPN finally determined the issue is Malwarebytes, and made me choose between them. I chose Malwarebytes. And they left it at that

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1

UDP and TCP on Windows 10 desktop take anywhere between 10-30 seconds to connect, all while the internet stays down. NordLynx takes 1 second, if not less, of course I want that working. But after 10-30 minutes, it goes down, guaranteed. Fixed when I disconnect Nord and reconnect. After months upon months of trial and error with live agents, one technician asked me to uninstall Malwarebytes. Ooof. (Before they recommended the uninstall, they did ask me to add every NordVPN folder and file to the MWB allow list, that didn’t solve it.)

I’ve had MWB for 10 years, it’s worked great, so if uninstalling MWB fixes the issue, I’m not going to accept that as a solution. Nord doesn’t get to give me an ultimatum between two unrelated services like I’m choosing between two best friends mutual acquaintances in middle school.

Sure enough, I uninstalled MWB and NordLynx stopped crashing. Reinstalled, and it crashed. So I went back to live agent chat and I told them that they were right, but that I am not about to give up MWB for them, especially since I’ve also been using Surfshark, tested every protocol, everything works great and it only takes 2-5 seconds to connect, plus infinite devices versus 6 and better prices. They told me straight, copy-pasting from the chat here, “there isn’t much that we can offer.” So they went with the ultimatum. I went ahead and canceled auto-renewal for NordVPN.

I’ve done searches, I can’t find any evidence of anyone else having a clash between Nord and MWB, or Nord and other virus protection software. Is anyone here able to provide any information or past discussions that prove otherwise? I’m good with switching entirely to Surfshark but I am genuinely curious if a solution exists for Nord.

2

I’m not super knowledgable about this but I’ve got both running on my laptop and never had any issues. That’s odd.

3

I’m still waiting for them to fix the split-tunneling issue they’ve told me was broken. Hopefully they can address this issue as well.

4

I run both and have not had any issues. I do support your decision, them washing their hands of it is BS

5

did you at least try a different protocol? maybe udp would be better tolerated. nordlynx still falls under the “experimental” category, for me personally. worth a try changing up the protocol before blowing everything up.

6

they asked me to uninstall MWB recently, I did, but it made no difference on MacOS, the issue was with the networking routes, certain networking routes worked and others failed. The same vpn server connection when connected via tunnelblick was given different routes and worked fine. I was having great results with nord up until recently… now I think I’ll have to go elsewhere

7

I seem to have a long history of coming across issues other people cannot recreate and are entirely unique to me. Solving them have been the greatest lessons and have made me extremely mindful of all circumstances. To have to witness Nord shrug their shoulders at me and lose my business over Malwarebytes is just low.

8

Thank you, yes my respect for them has plummeted miserably.

9

Surfshark is working great for me. Unfortunately MWB is interfering with that as well, although nowhere near the same extent, it’s one of the features rather than the entire connection. I’m looking to pull away from MWB now.