Hello, as the title mentions, I’m getting less than 1Mbps down behind my company’s VPN on my WFH set up while I get 150Mbps down on my home PC. I understand VPNs slow connection speeds but I’m only jumping 2 states over and less than 1Mbps seems WAY to slow… Co-workers with the same set up and location get at least 25Mbps… I already talked to my company Help Desk as well as my ISPs support line. They both blame each other… So I’m on my own 
Do any of you have any ideas as to what the problem may be? Thank you in advance!
Sounds like your company heldesk is staffed by lazy pieces of shit who don’t want to test, troubleshoot, and do their jobs.
Also sounds like they are supervised by the same.
Of course it’s the VPN.
But… It’s a corporate VPN. Even if people in here could diagnose the problem, you’ll have no way of modifying any settings in the VPN, so what difference does it make?
At this point you need to become a someone else’s problem…
“I’m so sorry (authority figure’s name with influence over IT supervision) I wish I could complete (random job) for you on time… But my internet is sooooo slow… IT doesn’t seem to be interested in the problem… What’s that? Oh I’ve tried to talk to them… But nothing seems to have happened. Maybe you could bring it up with them?”
You need a social solution right now, not a technical one. The tech problem is a symptom of a human resources problem with your job.
- try with a Ethernet cable to eliminate wifi issues
- try in a coffee shop/restaurant/neighbor/friend’s house to see if it’s your router setup
- did you mean your exact location as in they’re sitting on your home network, or just in the same city with same ISP? If t’s the latter then their better performance doesn’t mean much other than you know it should work better. If it’s the former then it’s clearly something on your laptop/PC since your home network is working fine with other people’s laptop
once you do those things you will have more firepower to bargain with your company help desk. Your ISP is just going to tell you to fuck off if you regular connection is fine because it’s clearly not their fault. I highly doubt they’re deliberately slowing down VPN connections…
It drives me crazy when companies enforce full tunnel.
If possible OP, as to see if they can convert your configuration to be split tunnel.
Probably due to split tunnel being disabled. Sometimes you can alter the vpn client to enable it. Look up your client to see if it possible.
Though if it is a corporate provided tunnel they will normally lock this down so you can’t.
Does it impact your work performance or anything else related? If not I really don’t see it being a problem that will be addressed and it shouldn’t either; I’m pretty sure that you aren’t supposed to be using that connection for non-work related stuff.
If it DOES impact your work performance just talk to your supervisor and it will undoubtedly be looked at pretty quickly.
How the heck can you work with 1mbps?? I’m here complaining getting 25mbps which, if this is the factor, causes saving files to take 10 seconds. So is 25mbps actually the norm thru company VPN?? I’m always opening and saving files and this lag seriously slows things down.
I 100% agree with this. I have known it was the VPN all along but they refuse to take the blame. They told me I need to get a faster internet service LOL recommended gigabit. Time to become a thorn in their side 
thank you!!
You must be a project manager.
Tried #1 and it didn’t help :(.
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That’s a good idea to go and try another network.
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I just meant they are in the same city, with the same ISP and internet plan.
Interesting, I’ll look into split tunnel. I don’t know much about it
I’m using it for work only and it does impact
Getting a wired service with lower latency such as fiber to the home might help.
I look at it like this
[you do something] → [vpn software on your laptop] → [your home router/network setup] → [your ISP] → [company’s VPN setup] .
One of those is broken so you have to take steps to eliminate each link in the chain. You kind of proved that it’s not your ISP because your “regular” connection is fine, and it’s highly unlikely they are throttling VPN. So you have to try things to take each one out of the equation and see what is the likely source of the problem.
Definitely test #2, this could very well be an odd interaction with your home router and the encryption protocol the company VPN uses. Some consumer-grade home routers are poor at optimising certain parameters that directly affect bandwidth saturation, which would drastically reduce your throughput over the VPN.
Let me know the results of testing that. I work in IT, I’ll get you sorted out since your IT group is lazy 
That can be controlled client-side.
Then it shouldn’t be hard to get it fixed
Not really if OP can pull 150mbps without the VPN?
Hmm ok. I have definitely been trying to eliminate all possibilities. I covered most on your list but I’ll try to see if I can do anything about the software. Comes pre-installed on my work laptop and I can’t really tinker with it though :\ I’ll dig deeper. I might just reset my router to factory defaults. I didn’t do anything special but could have by accident.
I will definitely try it. I’m not sure how much I will be able to do though, the VPN is pre-installed on my work laptop and I can’t really tinker around with it but I’ll see what I can do. Thank you for the help!