We had McAfee for our PC’s and Symantec on the servers. Went to ESET for the PC’s and really liked it. In the process of replacing Symantec on the servers with eset now. I haven’t had as much trouble as some here state with the centralized management. It is cheap, lightweight and does a good job at detection. Totally recommend it!
I love Eset but hate remote administrator. It’s the least intuitive management interface ever created.
I used it at a past company. Worked OK, but the deployment process was pretty weird and overly complex.
My current company uses Webroot… Vastly simpler to deploy and manage than ESET was.
Avoid their appliances at all costs. If an update fails, nobody at ESET can help you recover.
If you are in a really open environment for your users, sometimes ESET will straight up ignore your exclusions.
They’ll market all the remote administration bullshit to you, all the things it can do. Ignore all that. They are features, but they RARELY work. They don’t even recommend deploying with the server anymore.
Other than that, its pretty nice. Cheap. You get what you pay for I guess.
Really? We don‘t have that experience at all. We only use Internet Security Standalone though, nothing managed for the Macs…
> We had a “normal” client environment with VPN’s, WiFi and some programmers. So, nothing really fancy or weird.
That’s us really.
Weird, I wanted a trial for home funsies and I honestly had about a callback in 5 minutes, with 3 follow-up calls in 2 weeks.
Hello,
I’ll send you a PM, as I can’t think of any reason this would happen, short of you being in an OFAC-embargoed country like DPRK.
Regards,
Aryeh Goretsky
Weird experience you had. We got out licenses through a third party reseller micromail because we had our PO system set up with them, they gave us a surprisingly good quote, no hassle at all.
I had the same issue recently. It’s like they don’t want our money. Ended up going through a VAR.
poorly configured firewall settings can wreck your shit
Thanks mate, care to elaborate a little, guess you mean the ESET firewall?
Guess you can just turn that off if you want to?
Cylance is an EDR product now?
Are you going to help me pay for it? 
Can confirm. Endpoint software works well, ERA console is a pain to work with. Licensing is very cheap (around 1,20€/Month/Workstation for us.
IIRC the cloud console is good for “up to 300 endpoints”
Edit: Cybersecurity Management Console | ESET PROTECT | ESET Looks like I high-balled. 250 =/
Hello,
Yes, it’s in there. See [KB3433] ESET me protège-il contre le logiciel malveillant Filecoder (CryptoLocker)? for some details.
Regards,
Aryeh Goretsky
Hello /u/dcast777!
Your response has me quite concerned that there may be some *very* incorrect literature (or something) floating around our beloved interwebz! Where did you hear/see/come to the conclusion that ESET does not protect against ransomware?
I can tell you, definitively, we absolutely do protect against ransomware!
Our IDS engine built into our Endpoint Security product was already updated for the EternalBlue exploit about 1.5 weeks before the exploit hit the wild in the form of WannaCry.
Once our Endpoint Security clients’ devices updated our LiveGrid engine (which is included free in every ESET product and is, effectively, what Sophos calls Intercept-X and charges additional for) then every single ESET product (assuming they have not disabled Live Grid for some crazy reason) will ensure its’ users are protected.
In addition to the KB my colleague Aryeh provided I also wanted to drop this one here as it shows just how deep you can get with our HIPS engine for some serious ransomware protection for the *really* paranoid:
https://support.eset.com/kb6119/?locale=en_US&viewlocale=en_US
The last point I’d like to leave is regarding Sophos and ransomware - Sophos was NHS’ antivirus vendor during the WannaCry outbreak.
Regards,
Chris G.
Oh and a handy extra use case, you can use it to run adminstrative commands on systems it is deployed on. Had a weird case where I had to add someone as local admin on their machine but I couldn’t get connected out to them and the local admin PW wasn’t working. Used the era to send a CMD to add them to local admin group and it surprisingly worked
What do you mean appliances please? The ERA virtual appliances?
- They aren’t all equal sizes.
- Your mom is a large environment.