Hey guys, I posted a few days ago about the big dog names for endpoint protection and ESET came up.
I’ve seen some videos and caught a few threads on here and it interests me because it looks like it does pretty much everything.
If you use it how has it gone, any regrets?
I know everyone will tell me to look at Carbon Black, SentinalOne, Cylance and such likes but will you have a whip around and PayPal me the money to do so too…? 
Agreed, Eset works great with the 500+ units I have deployed across 25 clients. No issues.
Works well on Windows. Pretend the Mac version doesn’t exist, as it brings machines to a crawl.
We used Eset32 in the last 10 years for around 300+ workstations and 5 servers. It works quite well. We had only small problems with updates, but nothing really scary. The remote administrator works quite fine with just a few unintuitive quirks.
I liked it very much because of its good performance and in the time we used it it had less bugs than the other antiviruses in that price category.
No regrets at all! I always recommend it even for private users.
Get it with the remote administrator. It will safe you a lot of work, specially if you have an outbreak.
As someone else mentioned already, their support is fast and reliable.
The Eset Firewall gave us a bit of trouble, but once you figure it out it works flawlessly.
We had a “normal” client environment with VPN’s, WiFi and some programmers. So, nothing really fancy or weird.
I had a weird ESET experience. For years I’ve been trying to buy 500 seats of ESET through their channel division. Every single time the sales rep ghosted on me after a call or two. At one point I broke down and sent an email pleading with them to take my money. I never heard back so I finally gave up. It’s probably been a year or two since my breaking point. I get at least a dozen calls/emails a day from IT vendors trying to sell me something. Not a single communication from ESET. The funny thing is, the same thing happened with Panda. I don’t know why AV sales has to be so difficult.
We use for a few hundred endpoints. There’s a bit of a learning curve for the management system, and poorly configured firewall settings can wreck your shit, but it’s fairly light weight and support has been good. Had a tech come in remotely and basically rebuild my ERA after a failed upgrade.
It’s also kind to fun to watch it dig out crap that other security products missed.
I’d recommend you take a look at Cylance. Easy to setup, easy to manage, easy to deploy. Works very well. Not expensive. Basically hot every checkbox I have for EDR.
We used ESET works fine, wont hog to many resources.
Their web based centralized console looks pretty, but is rather horrible to work with.
We use ESET. The central management can be a bit painful but it works for our ~50 workstations. No regrets.
We use it and we love it.
Deployment server runs on a linux VM in hyper-v and we can do URL filtering via security groups.
Allowing usb devices per serial number is really handy.
It’s not a resource hog either. We have security policies for regular users, techies and servers. Whitelisting elements per user is essential.
Also works for external machines if you set up a NAT rule back to the server from an external IP.
The external reporting is handy for auditing Windows updates which the WSUS server cannot manage (ESET reports software and update info also).
I have the fun task of auditing suspicious emails. The process is to download attachments or go to links then scan them with virustotal.com. However, this never really matters because every time I download a malicious attachment, eset catches it immediately. It’s a fantastic product.
I switched from symantec to eset last year and have not regretted it since. The eset management server works well and the client on the machines seems as lightweight as possible.
60+ units here and it works well for us. Hasn’t caused any additional headache, and presumably has prevented some others.
Deploying around 150 Endpoint Security clients next week. Upgrading from ESET Endpoint Antivirus. Hopefully got the firewall setup right… Overall I am happy ESET user. You can deploy agents/clients and configure pretty much everything from ESET Remote Admin server - that makes config changes and deployment very easy. Not sure why everyone hates ERA its not that bad…
I switched to Sophos Endpoint from ESET. I didn’t have any issues but Sophos has better central management
800+ Endpoints here, works great.
True cloud console is coming soon, so you’ll be able to ditch the ERA if you don’t want to host it.
We don’t use Endpoint Security, we use Endpoint Antivirus. Not a fan of using a third-party firewall for Windows, especially when we can just use GPOs to manage the firewall and not have to worry about conflicts.
In the next couple years we’ll probably ditch ESET for Microsoft ATP, but we’re not there yet and ATP needs to mature a bit more.
Evaluated a few antivirus and ESET won out. Powerful management but you have to get used to the philosophy. Price is great. It took me about an hour and a half clicking on everything at every shady site i could think of to get ‘infected’ which ended up being a ccleaner pua adware knockoff that actually did what it said.
Love the way the guy who got downvoted to fuck just deleted his comments.
If Eset doesn’t protect against ransomware then it’s worthless in my opinion. We use Sophos with Intercept X and it’s about 5 bucks a month per endpoint.
Had no problems with ESET, we use it on about 80 endpoints.
Their support has been pretty good and resolved issues at the first point of contact, specifically we had problems with some certificates when we migrated from one server to another.
Sometimes the remote agent on the endpoint doesn’t update properly and you might need to do a manual uninstall using their bat script, otherwise we haven’t had problems. We also deploy the agent via GPO, then we have a rule setup in ERA to auto deploy the software when it detects a new device.
One of the biggest pros for us was being able to centrally manage firewall rules, when we enrolled (Labtech) Automate, which has a plugin to integrate with ESET, we needed to whitelist the machine running the network probe. Also during last years NHS attack (we aren’t a health org), we were able to ensure the insecure SMB protocol was blocked at the Firewall level, just as an added piece of mind.
If you have Azure you can spin up a machine and auto install ERA to it via the portal, however we run on it a CentOS VM.