Hello, CyberGhost VPN Reddit Community,
UPDATE: Thank you for your patience while we hunted down the bug. After a thorough investigation, we identified an issue with one of our Android API certificates that stopped users from logging in successfully. This issue is now resolved. If it’s not immediately fixed for you, just restart your application and log back in
We’re aware of an API Connection issue currently impacting our Android users. We’re investigating and will report back as soon as possible!
Thank you!
Until such time as a solution is found, please suggest a workaround. I can’t access my financial information, so I urgently need a solution. Thanks
Same here currently in the indo-pacific region seems like it’s a internal networking problem on their servers/switches. I wouldn’t know where the exact fault is located.
Any news, still not working ôn my side (Canada). Android and PC
Problem solved, it started working for me. All android devices connected successfully.
Ne fonctionne toujours pas pour moi en Belgique, app désinstallé et réinstallé tout redémarrer et toujours erreur api.
Is this still happening? Can’t access anything on the app
For me it isnt working on Windows as well.
I am from the Middle East! I am wondering from where are others in this comment section accessing Cyberghoast? Is this a region specific or worldwide issue?
UPD: Voltou a funcionar. Obrigado! 
Desde ontem acontecendo este problema por aqui onde moro 
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No aguardo por uma solução.
not working on firecube and android phone.
Still not working for me. Have uninstalled and installed again, restarted phone in between, still no change. Service is unreachable.
Edit: It works when I connect via an iPhone hotspot only. Doesn’t work on WiFi.
Edit: Response from the service desk.
To follow up on the issue you are encountering with the VPN service, we just want to let you know that this issue has been re-escalated to our engineers and they are actively working on a fix.
In addition, due to the complex and ever-changing limitations outside of our control, our VPN service may not be fully functional within the country. We are committed to staying updated and adapting to these developments to provide a reliable and secure VPN experience.
We recommend trying the service again at a later time.
Bonjour, impossible de me connecter à mon API Cyberghost aujourd’hui. Je n’arrive pas à vous joindre via votre chat. Je suis en France. Que dois je faire pour réparer svp ?
A minha ainda não funciona na box android nos restantes dispositivos está operacional, porque será que não funciona na box??? Ja reiniciei a box, Já desinstalei a vpn, reiniciei a box e voltei a instalar a vpn, conforme sugerido pelo suporte da cyberghost mas o problema persiste, existe outra solução para resolver este problema que surgiu de um momento para o outro🤷♂️
Any time frame for a resolution on that issue?
Not working in UAE for IOS…
No longer using the app but using the openvpn file from CyberGhost.
https://www.reddit.com/r/CyberGhost/s/W3b5KB5IXh
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