When i try to login on firefox it tries to open Proton? which timeouts. i can access account.protonvpn.com no problem.
I’m in Venezuela if that’s relevant.
Hello, maybe check the permissions of the extension, they need to be all enabled, and one is allowing it to communicate with account.proton.me
All permissions were enabled. The browser itself cannot go to account.proton.me
If you try connecting to a VPN server through the Proton VPN client first, before trying to connect to the browser extension, can you let us know if you still experience the same issue then?
If you’re on Windows, you can grab the Proton VPN client here: https://protonvpn.com/download-windows
I used the vpn to connect to the vpn.
It worked, thanks