Can please someone explain why did I receive an email like this ? Is this some marketing trick?

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I ended my subscription about 1 year ago and I suddenly received this email today stating \“Your premium plan has started\” - have not logged in since that date and have not activated any free trial since 2022

Have also checked all bank accounts and no purevpn transactions - not sure if the email is more of a marketing trick ?

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We sincerely apologize for any inconvenience caused by the recent email you received. It appears there was a glitch in our system that led to this error. To rectify the situation, could you kindly share your email address with us through DM?
We appreciate your understanding and cooperation as we work to resolve this issue promptly.

3

I got one too. Scared me thinking they had been charging me for last two years even though I canceled. Not giving them my email either, they need to retract this email overall and send out a “We are sorry” email instead.

4

I got the same thing. Clearly a widespread issue, they should send out a retraction.

5

I also got an email like this and now an invoice, asking me to pay 45$. I never heard of pureVPN before. And I didn’t use a free trial or something. So, would you kindly tell me, why I receive such emails?

6

Hello, thank you for contacting us. Could you kindly provide us with your email address through direct message so we can look into this matter?