Amazon EERO & Torrenting - STABILITY ISSUES

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1

So, after much deciding, I went with TalkTalk for my broadband (UK). I went for their 500MB/s package and I wont beat around the bush, I torrent a lot. I mean, A LOT.

I’ve found I’ve had to switch back to a 2014 model TP-Link dual band WiFi router, which shows its age with its WiFi speeds, but non the less, it seems to work much better than my Amazon EERO router does, specifically when it comes to torrenting, and here what happens:

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As soon as you download a torrent (I use Q-Bittorrent), it completely blocks the internet, well, the internet freezes, my sonos speakers lose internet connection, I lose internal network connectivity, it essentially freezes up completely, I then stop torrenting and the only way to fix this seems restarting the router, once done, back to normal, until those torrents start downloading again, and then bam, no connectivity.

Has anyone else had similar issues? I might also add whilst I’m on a rant of “smart” routers, this Amazon EERO router decided to completely isolate my NAS drive from the internal network by putting it on a different IP range making it unaccessible. Yes, I can change this back and I did, but its rather irritating when I needed to grab some files and it wasn’t there, took a little while of figuring out.

Has things started regressing? Has tech peaked? Are things getting too “smart” and causing general reliability issues?

This crappy old TP-Link Router has been rock solid with everything, and whist WiFi bandwidth is slower, its never been too slow to cause issues.

2

I put 10TB a month thru my eeros with torrents. They’ve been great for it. Two people working from home as well with no connection issues either.

3

What speeds are you paying for and getting? I’m wondering if maybe you’re saturating your up and download on the eero which is causing issues. Maybe the TP-Link has QoS on by default?

I’d try to turn on Optimize for Conferencing and Gaming in the eero lab features and see if that helps. I torrent a lot with my eero 6 Pros and previously with the eero 5 Pros and have had no issue.

4

Sounds more like a software defect to me. Makes me wonder what it is doing in the analysis of the flow that is putting the eero into a loop that a watchdog isn’t handling. You should contact support. Identify your client (version, OS, etc) and what you’re doing so they can try to reproduce it.

Regarding your NAS, what do you mean it decided to isolate it? Is it possible you put it on a guest network or set a reserved IP that was in a different subnet then what the eero was using for DHCP leases to other clients? Was it that simple? Can you explain the setup?

5

Were you using a single Eero? If multiples, how did you have them connected? Torrenting generates a lot of traffic, which exposes topology issues.

When you say “putting it on a different IP range” are you aware that Eero commonly uses a subnet mask of 255.255.252.0, and if you have anything with a dynamic IP, it needs to have that in its network settings. This would completely explain your inability to access your NAS unit.

I have deployed a lot of these things, and I’ve seen nearly every problem imaginable. They absolutely should work better than your TP-Link, and I think the hardware of the Eero is really hard to beat. We have some Netgear stuff that outperforms it for single AP operations, but for multi-mesh in a large distributed space, it gives everything a run for its money, including Ubiquity. I don’t think we have a single UI deployment that’s as stable as an Eero would have been.

6

I use QBT as well and have no issues. I did assign a static IP address to my server - not a big deal, I always have done this on other routers too. Overall I am quite happy with my Eeros - I have two that are hardwired together. I get over 500/500 MB/s consistently on Frontier here in the US.

Sounds like you may have a dodgy unit.

7

How many connections are you opening and is upnp enabled?

8

Try enabling Optimize for Conferencing & Gaming as someone previously quoted

9

eero Pro 6E and eero 6+ have a hardware offload flow limit of 4096, beyond that performance will suffer (but you shouldn’t lose access to the web entirely). eero Pro 6 is best suited for networks with lots of flows.

I download lots on a network with an eero 6 as the gateway, and even with the download server sustaining about 700Mbps of down and upstream traffic for days on end it remains stable.

It’s also worth nothing you should make sure you are running a valid topology.

10

I get around 500MB/s and thats what I pay for. When I have a spare day to mess about, I’ll get it out of the box and try again, see what QoS settings are available

11

Probably should add, Eero have had periods of rocky firmware where things just downright sucked (like, should not have been a public release), but I don’t think that’s the case right now, with the possible exception of the 6E - and even that may be stable with the latest release.

12

So, I’ve not really configured the EERO other than SSID / PW. I’m not a particularly demanding user in terms of having to have specific setups, hence usually, for my home network, I keep things as standard as possible, so I dont have to configure connected devices.
Its interesting it uses a seperate subnet, never caught my eye. The big issue was torrenting for me though, it was so weird, within about 10 / 20 seconds of torrenting, the whole network would freeze, yet, my old TP-Link router has no issues what so ever with this.

I will at some point probably give it another go.

13

What are the most common issues you see? What do you think of (2) eero Pro 6 or (2) 6+? The 1pk are on sale for $190 and $130 respectfully (about 85% off in Canada).

Just that there are so many models it’s ridiculous. 4 eero 6 models plus 3 more. It’s so confusing even for me as a techy. For WiFi coverage the Pro 6 is the best bang you think?

14

Is that 500Mbps both upload and download?

15

I’ll also add - single unit, my house is tiny.

16

I would buy pro 6. Biggest issues are improper topology and too many units in a small space.

17

Sorry, no, its 500MB/s down and 80MB/s up. Its been rock solid on this older TP-Link router, but put it on the EERO and it falls over when torrenting.

18

My theory may not be valid then, but it’s worthwhile to test.

I’ve seen similar connection issues when torrenting when you’re using basically all your upload speed. This is most prevalent on connections where you have like 10-30Mbps upload though (in my experience anyway).

So yeah, I’d check to see if that eero labs setting helps and if not maybe check QBittorent and see if you can limit the upload speed there and if that helps.